"Micro-transit" in New Jersey Proof of Concept In Reserve

Agencies across the country are using technology and new mobility options to expand their focus from being a provider of fixed route public transit to being the manager of public and private mobility options. This customer-focused approach seeks to capitalize on new technologies and mobility options to improve the efficiency of fixed route services, enhance the transit customer's experience and in some case deliver service in a more cost-effective way. Public transit agencies are partnering with ride-hailing companies to provide services in low-productivity markets and to expand the reach of fixed route services by addressing the gap between stations and a customer's final designation (first and last-mile trips). Other agencies are working with technology companies to transform their paratransit fleets into Uber-like Micro-Transit services that provide trips for people with disabilities, seniors and the general public in a much more efficient manner at sometimes a third the cost of traditional paratransit services. This project would develop and pilot an on-demand "micro-transit" service in New Jersey. Such a service, which has the potential to improve the customer experience and reduce costs, could be targeted to meet the needs of NJ TRANSIT Access Link users and the general public in all or part of an Access Link service region. This type of micro-transit services has been implemented in a number of cities throughout the US, including in NYC, Chicago, Washington, DC, Austin, Tx, Colorado and others.


Archive: 2018 Ideas
Archive: 2018 Ideas
Idea No. 96